Guestroom Attendant Training Outline
The Guestroom Attendant/Houseman will learn about property specific and general employee information and certification in topics such as blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: OSHA regulations, MSDS/chemical care, deep cleaning assignments, guest room situations like, and the hands on of making beds and cleaning the bathrooms.

Restaurant Server Training Outline
The Restaurant Server will learn about property-specific and general employee information and certification in topics such as blood borne pathogens, lodging and safety, The Americans Disabilities Act as well as department specific information such as: food handling, food service for al a carte servers, responsible service of alcohol, communication in the hospitality industry and food allergies.

Banquet Server Training Outline
The Banquet Server will learn about property-specific and general employee information and certification in topics such as blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: food handling, food service for banquet servers with banquet set-up, responsible service of alcohol, communication in the hospitality industry and food allergies,
Food Service Technician Training Outline
The Food Service Technician will learn about property-specific and general employee information and certification in topics such as: blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as a department specific information such as security, sanitation, kitchen safety, kitchen equipment, and food preparation.
Front Desk Representative Training Outline
The Front Desk Representative will learn about property specific and general employee information and certification in topics such as: blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: front desk computer systems, room rate terms, telephone courtesy, guestroom types and guestroom security.



We can customize
your on-site training sessions to your
unique needs,
focusing on finding results for your most pressing goals!

HRTS® of Orlando - 6220 S. Orange Blossom Trail, Suite 320 - Orlando, FL 32809
Phone: 407-855-8784  Fax: 407-855-8105