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Training Catalog
see attached
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Guestroom Attendant Training Overview
The Guestroom Attendant/Houseman will learn about property specific and general employee information and certification in topics such as blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information. OSHA regulations, MSDS/chemical care, deep cleaning assignments, guest room situations, the hands on of making beds and cleaning the bathrooms. |
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Banquet Server Training Overview
The Banquet Server will learn about property-specific and general employee information and certification in topics such as blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: food handling, food service for banquet servers with banquet set-up, responsible service of alcohol, communication in the hospitality industry and food allergies. |
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Restaurant Server Training Overview
The Restaurant Server will learn about property-specific and general employee information and certification in topics such as blood borne pathogens, lodging and safety, The Americans Disabilities Act as well as department specific information such as: food handling, food service for al a carte servers, responsible service of alcohol, communication in the hospitality industry and food allergies. |
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Food Service Technician Training Overview
The Food Service Technician will learn about property-specific and general employee information and certification in topics such as: blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as a department specific information such as security, sanitation, kitchen safety, kitchen equipment, and food preparation. |
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Front Desk Representative Training Overview
The Front Desk Representative will learn about property specific and general employee information and certification in topics such as: blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: front desk computer systems, room rate terms, telephone courtesy, guestroom types and guestroom security. |
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First Line Supervisor Overview
The individual will learn about all aspects of
supervision within the hospitality industry in the Food & Beverage Department including Time Management, Handling Conflict and Team Work
& Motivation. |
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