Training Catalog

see attached

Guestroom Attendant Training Overview

The Guestroom Attendant/Houseman will learn about property specific and general employee information and certification in topics such as blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information. OSHA regulations, MSDS/chemical care, deep cleaning assignments, guest room situations, the hands on of making beds and cleaning the bathrooms.

Banquet Server Training Overview

The Banquet Server will learn about property-specific and general employee information and certification in topics such as blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: food handling, food service for banquet servers with banquet set-up, responsible service of alcohol, communication in the hospitality industry and food allergies.

Restaurant Server Training Overview

The Restaurant Server will learn about property-specific and general employee information and certification in topics such as blood borne pathogens, lodging and safety, The Americans Disabilities Act as well as department specific information such as: food handling, food service for al a carte servers, responsible service of alcohol, communication in the hospitality industry and food allergies.
Food Service Technician Training Overview

The Food Service Technician will learn about property-specific and general employee information and certification in topics such as: blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as a department specific information such as security, sanitation, kitchen safety, kitchen equipment, and food preparation.
Front Desk Representative Training Overview

The Front Desk Representative will learn about property specific and general employee information and certification in topics such as: blood borne pathogens, lodging & safety, the Americans with Disabilities Act as well as department specific information such as: front desk computer systems, room rate terms, telephone courtesy, guestroom types and guestroom security.
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First Line Supervisor Overview

The individual will learn about all aspects of
supervision within the hospitality industry in the Food & Beverage Department including Time Management, Handling Conflict and Team Work
& Motivation.
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